Frank Holden - HR Director G4S (July 2010)
WJP Floyd have provided excellent advertising and related services to Electronic Monitoring over
the past three years. They have regularly visited us for review meetings and accompanied staff
carrying out tagging operations to get an understanding of our customer facing roles. They are,
easily, our best supplier for the level of customer service they provide; always
responsive even to last minute demands for copy changes or to meet publication deadlines.
Whatever level of contact we have with WJP a positive response is guaranteed.
Look Ahead Housing & Care
Chris Hampson, Director of Strategy & Operations, (July 2010)
WJP Floyd always do a great job but my recent experience has seen service levels above and beyond. From taking the brief personally, to presenting back the creative options and then reworking them so we made the press deadline, the whole process was quick, reactive and professional. Advice was backed by experience, the creatives were original and they worked with us to get it right.
Chris DeGrasse HRD, Refugee Council (July 2010)
The Refugee Council has worked with colleagues at WJP Floyd for more than five years now. We've been able to benefit from their wealth of knowledge and expertise with regard to branding, media choice, e-recruitment and house style etc. As an agency with a tight recruitment budget, I don't think our recruitment campaigns and methods would have been as sophisticated and successful as they have been had this partnership not been in place. This is supported by a responsive customer service that we value enormously.
The Children's Trust
Rosemary Adams, Recruitment Co-ordinator, The Children's Trust (July 2010)
We are always really pleased with the service at WJP Floyd; the team are very quick to respond with suggestions and happy to make changes and give advice when required. When we have had tricky recruitment problems they have come up with whole ranges of potential solutions for us to try and are happy to spend time discussing them and helping us to choose the best option.
Dover Harbour Board
Gill Leyton, HR Advisor, Dover Harbour Board (July 2010)
Working with WJP Floyd is like having an extension to the department, they give 100% attention, always meet needs and deadlines and are endlessly patient.
Alison Ross-Green, Director of HR & Support Services (July 2010)
The relationship that we have with WJP Floyd is in my experience unique. I am used to hearing the rhetoric about how 'excellent' customer service will be, the 'genuine interest' in our business...blah, blah! This is my first experience, in over 20 years of being in HR, of an agency that really 'walks the talk' the people at Floyd genuinely feel like a part of 'our team' their interest and enthusiasm for 'all things Catch22' is exemplary and is demonstrated in the time they have spent getting to know us, our organisation and our managers. The result is a terrific blend of creativity and insight into what will work for our business. It was a happy day for Catch22 that we decided to partner with the agency.